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My Retiree
Virtual Education Center™

San Francisco Health Service System

United Healthcare

It’s nice to have options

Whatever your health concern, we can help you through it right where you are.

Virtual visits

Even common health concerns can be stressful, and waiting for office hours can make it more so. Virtual visits help ease the worry by shortening the wait – letting you discuss common medical concerns from home.

  • Video chat with a provider anytime, day or night
  • Accessible from any computer, tablet or smartphone with a webcam
  • Visits with network practitioners from American Well (AmWell®), Doctor on Demand™ and Teladoc
  • Answers to medical questions, diagnoses and prescriptions

Common questions

Virtual behavioral health visits

Living your best life means caring for the whole you, but finding help for issues like anxiety or depression can be daunting. With virtual behavioral health visits, you can connect with an experienced, caring behavioral health specialist right from home.

  • Video chat with a specialist anytime, day or night
  • Accessible from any computer, tablet or smartphone with a webcam
  • Visits with network practitioners from American Well (AmWell®), Doctor on Demand™ and Teladoc®
  • Support for addiction, depression, trauma, loss, stress or anxiety

Common questions

24/7 Nurse Support

When everyday health issues come up, no need to go searching for answers or support; our 24/7 Nurse Support connects you instantly with an experienced registered nurse anytime, anywhere.

  • Timely answers to your health questions, 24/7
  • Access to registered nurses with clinical experience
  • Guidance to help you make informed health care decisions

When you call, our nurses may help you

Learn about conditions and treatment options

  • Understand a wide range of symptoms
  • Learn more about a diagnosis
  • Explore the risks, benefits and possible outcomes of your treatment options
  • Determine what type of care may be right for you

Choose a health care provider

  • Find providers or hospitals that meet your needs
  • Locate an urgent care center and other health resources in your area

Get recommendations on healthy living

  • Get tips on how nutrition and exercise can help you maintain a healthy weight
  • Learn about important health screenings and immunizations